Privacy Policy Overview
Committed to protecting your information and rights
What Information We Collect
We collect data necessary for account creation, service provision, and regulatory compliance. Only relevant and minimal information is gathered for these purposes.
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→Identification, such as full name
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→Contact details, such as email or phone
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→Usage data, including interactions with our platform
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→Technical data, such as device and browser type
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→Regulatory documentation as required by law
All data usage aligns with South African privacy laws and is securely stored. We do not sell your personal information.
How We Use Your Data
Data is used to deliver our service, improve accuracy, ensure regulatory compliance, and communicate relevant updates. Access is strictly controlled and monitored.
We may use information to develop and update features, conduct compliance checks, and support your account. Only authorized personnel manage sensitive data.
Your Data Rights
You have rights to access, correct, delete, or transfer your personal data. Requests are handled within statutory timeframes without unnecessary delay.
Right of Access
Request details on personal data we hold.
Right to Rectification
Correct incomplete or inaccurate personal information.
Right to Erasure
Request deletion of your data under lawful conditions.
Right to Data Portability
Receive and transfer your data in a common format.
Data Sharing and Disclosure
We may share data with legal authorities or regulatory bodies as required by South African law.
Third-party service providers under contract may access data for technical, support, or audit purposes. They adhere to strict confidentiality standards.
Security and Protection
We employ technical and organizational security measures, including encryption, role-based access, and regular audits, to safeguard your information.
Data breaches are handled according to legal requirements, and impacted users are promptly notified of material incidents.
Contacting Us Regarding Privacy
Address: Co-working Space, 163 Bree Street, Cape Town 8001 South Africa
Phone: +27(42)9867598
Email: content@carivantexo.sbs